Omnitracs Training Video

Get familiar with Omnitracs through a practical walkthrough of the system.

21:48

Transcript

0:00 After successfully logging into the IVG, the driver opens the hours of service
0:04 application and sees the status tab.
0:07 At the top are the remaining hours before the driver goes into violation for any
0:11 hours of service rule and the name of the driver whose records are displayed.
0:15 If there is a co-driver logged into the IVG, that driver can be selected.
0:19 To ensure driver security when there is a co-driver logged in, at any time either
0:24 driver wants to view logs, the driver is prompted to re-enter a password.
0:27 A green dot indicates the active driver. A grey dot indicates the inactive driver.
0:34 Next to the driver's name is the current DOT, MOT in Canada, date and remaining
0:39 hours until the driver goes into violation.
0:42 If your company uses the workflow or vehicle inspection report applications, the
0:46 driver can jump to those applications from almost any screen in hours of service.
0:50 The driver may see messages showing the log status.
0:54 Log update in progress, not current logs.
0:56 Review and approve your logs.
0:58 When the driver's logs are sent for approval, the driver sees the second message.
1:03 The status screen shows how many hours the driver will gain over the next two days.
1:08 Have your drivers use this information to determine if a 34-hour reset is needed.
1:12 The status tab also displays the current duty status and information about that
1:17 status.
1:18 To edit remarks on the current status, the driver taps Remarks.
1:23 To change status, the driver taps Change.
1:27 Here the driver taps a different duty status.
1:29 The available duty statuses are based on if this is the active or inactive driver
1:33 and what features are enabled for drivers.
1:36 You can define a list of remarks that a driver can specify or allow the driver to
1:40 type a remark to describe what occurred during that status.
1:44 If typing a remark, the driver taps in the text box and types on the pop-up
1:48 keyboard.
1:49 When finished, the driver closes the keyboard and taps OK.
1:53 In this example, the driver is now in off-duty status.
1:57 If you enabled clock-in and clock-out for your drivers, they may account for on-duty
2:02 time away from the truck.
2:04 Clock-in is before the driver began driving, such as attending an early driver
2:08 meeting.
2:09 Clock-out is used at the end of the driver's shift, such as completing paperwork in
2:13 the office.
2:14 When clocking in, the driver enters the time the shift began.
2:18 The driver taps the arrows to the right of the posted clock-in time to adjust the
2:23 start time, then selects one or two remarks,
2:25 or, if available, types a remark to describe what happened during this status.
2:30 When done, the driver closes the keyboard and taps OK.
2:34 The clock-out function works similarly and the driver identifies when the shift
2:38 ends.
2:39 The Summary tab graphically shows the four main clocks available to the driver.
2:44 The shortest bar indicates the hours of service rules that is next to go into
2:48 violation.
2:49 The Clocks tab displays only if you specified on your contract that you would like
2:54 to run rule sets other than the default US rules.
2:56 If you're running multiple rule sets, this tab shows a summary of the driver's hours
3:01 for the current duty cycle.
3:03 The hours of service application does not automatically identify when a state or
3:08 international border was crossed.
3:09 While the driver is pulled over during a border crossing inspection, the driver must
3:13 tap Border to indicate manually that there is a border crossing.
3:17 The driver can also tap Region to identify the rule set being used.
3:22 The Graph tab graphically represents the driver's duty status for the current day.
3:26 The information on this tab is View Only and from here the driver can see
3:30 information about the selected day.
3:33 The driver selects a duty status to see any remarks entered for it.
3:37 The Daily Log tab shows the driver's daily duty status logs as a list.
3:41 The driver can scroll among days, view info about an entry, or select duty statuses
3:47 to see company info or any remarks about a duty status.
3:51 During a roadside inspection, the driver can send eRODs if requested,
3:55 show the Inspector Mode which displays different information,
3:57 than the default driver view,
3:59 and show the header that provides additional details for the Inspector.
4:04 The Duty Cycle tab, named for the US or Canadian duty cycle the driver is running
4:08 under,
4:09 shows a daily sum of mileage, driving time, and on-duty time.
4:13 Further details are shown under the Vehicle Info.
4:17 From here, the driver can request the latest duty status logs from the server.
4:22 The Certify tab is where the driver would view, edit, and certify logs.
4:27 For more information on editing logs, see the Driver Log Edits video.
4:32 The Load tab is where the driver would enter load information and view current and
4:36 historical load information.
4:38 If your company has integration with a dispatch application or workflow,
4:42 this information may be pre-filled and the driver doesn't have to do any manual
4:46 entry for each load being hauled.
4:49 Because load information is a federal requirement,
4:51 if no information is entered about the load,
4:53 the driver is prompted to enter load information the following day,
4:56 or face a form and manner violation.
5:01 If there was no load while the driver was driving,
5:04 the driver may enter any characters in the load ID and use Bobtail or Deadhead for
5:08 trailer number.
5:10 The Carriers tab should display the carrier information as entered in the Hours of
5:14 Service Back Office application.
5:16 The Carriers tab and Carrier Setup in Hours of Service do not identify separate
5:21 companies the driver may haul for,
5:23 just divisions of a single company, like Bulk vs. Refrigerated or Hazmat vs. Ditz.
5:28 Defense Department Tracking System
5:30 If your company has multiple divisions that are their own carrier entities,
5:35 you would enter those in the Hours of Service Back Office application,
5:38 and the driver would select the carrier here.
5:43 The driver uses the IVG to communicate with your dispatch office.
5:48 Depending on how your IVG is configured, the driver can
5:51 Exchange information with your dispatch office
5:54 View videos, hear audio files, and download PDFs
5:59 Surf the Internet
6:02 Log in and use Hours of Service
6:05 Navigate among various stops
6:08 IVGs notify the driver that new information was received by
6:13 Displaying a message on the screen
6:16 Illuminating a light on the unit
6:18 Sounding an alert
6:19 A new message has arrived
6:22 Drivers interact with the IVG by
6:26 Tapping the active area on the screen
6:28 Pushing buttons on the IVG
6:31 Be aware that to eliminate driver distraction,
6:34 many applications on the IVG are not accessible when the wheels are turning.
6:39 Only after the vehicle is stopped can the driver begin using those applications.
6:44 Because some applications on the IVG need to know the driver's ID,
6:48 the driver must log in to the IVG using the login you created in Q-TRAX.
6:53 To begin, the driver goes to the Home screen and taps Driver Login.
6:59 The driver types the driver ID and password,
7:02 and, if logging in as the second driver, identifies as the active or inactive
7:08 driver.
7:09 The driver closes the keyboard and taps OK.
7:13 The driver is then prompted to identify a duty status and tap OK.
7:19 A driver's duty status in Hours of Service is different from being logged in to the
7:24 IVG.
7:25 Logging in identifies the driver as being in the vehicle,
7:28 and the person doing the driving must be identified as the active driver.
7:32 The active driver Hours of Service logs are updated during the course of the
7:38 day.
7:39 Be aware that changing the login status from active to inactive does not put the
7:44 driver into an off-duty status.
7:47 Drivers must maintain accurate Hours of Service duty status logs
7:51 by using the Hours of Service application to manually change duty status.
7:56 Verify log changes from the back office and certify logs daily.
8:01 When the driver logs in, the DOT or MOT clock begins to count down to the next
8:07 violation
8:07 and the driver's login ID displays until the ID and password are confirmed over the
8:13 air.
8:13 When the login is confirmed, the driver's full name displays.
8:18 When two drivers are in the cab, one driver is active and the other driver is
8:23 inactive.
8:24 For additional driver security, when there is a driver and co-driver logged in to
8:29 the IVG,
8:29 there is a password challenge when the co-driver attempts to view or edit logs.
8:34 To log in a second driver, go to the Home screen and tap Driver Login.
8:40 Then tap Add.
8:43 Type the second driver's ID and password.
8:46 Close the keyboard.
8:47 Identify as the active or inactive driver, then tap OK.
8:53 The driver is then prompted to identify a duty status and tap OK.
8:59 To swap active drivers,
9:00 select the inactive driver and tap Change.
9:04 Tap OK.
9:06 Enter that driver's password.
9:09 Close the keyboard and tap OK.
9:12 Now the second driver is the active driver.
9:15 To log out, the driver goes to the Home screen.
9:19 Taps Driver Login.
9:21 Log Out.
9:23 Identifies a logged out status and taps Log Out.
9:30 In most cases,
9:32 you maintain logs by manually identifying duty status changes as they occur,
9:37 or the IVG puts you in the appropriate duty status automatically,
9:42 only if you select the wrong duty status.
9:45 The carrier makes edits,
9:47 or you forget to change your duty status will you need to edit logs.
9:52 For the processes on how to edit logs, see the Driver Log and Carrier Edits video.
10:00 As the first driver logging in to the IVG,
10:03 you are identified as the active driver and you select a duty status.
10:08 When a co-driver logs in,
10:10 they identify as active or inactive before selecting a duty status.
10:16 The active driver is automatically placed in driving duty status when the wheels
10:20 move,
10:21 and is prompted to drop into on duty when the wheels stop.
10:26 When logging off,
10:27 you are prompted to pick a final duty status.
10:31 Between those events,
10:32 you may also need to manually identify duty status changes.
10:37 The most common manually selected duty status will be the 30 minute rest break.
10:43 Keep an eye on the DOT clock to stay in compliance.
10:46 As soon as you log in to the IVG,
10:49 the clock starts counting down to the soonest violation.
10:52 The Summary tab shows all applicable hours of service clocks counting down.
10:56 The lowest number in the Available column indicates what rule is next to go into
11:01 violation.
11:01 As you approach 8 hours of on duty time,
11:06 you must take a rest break that is greater than 30 minutes long.
11:09 To do so,
11:10 open the Hours of Service application to the Status tab and tap Change.
11:17 Tap Off Duty.
11:20 If remarks are required,
11:21 you can select or enter remarks.
11:24 Close the keyboard and tap OK.
11:28 Until you are off duty for more than 30 minutes,
11:31 you cannot select an on duty status.
11:35 Be aware that if the wheels move for any reason while on break,
11:39 you are automatically bumped into driving duty status
11:42 and must restart the break or be in violation.
11:46 If off duty and using the vehicle for personal conveyance,
11:49 open the Hours of Service application to the Status tab and tap Change.
11:55 Tap Off Duty and tap Personal Conveyance.
12:00 All other duty status changes are performed as for the 30 minute rest break.
12:05 Just be sure to select the appropriate duty status and leave remarks if required.
12:13 You must ensure that your load and carrier information is accurate
12:17 or risk a form and manner violation.
12:20 To help avoid a violation,
12:22 Hours of Service prompts you to enter any missing required information when logging
12:27 out.
12:28 If your company has integration with a dispatch application or the workflow
12:33 application,
12:34 load information may be pre-loaded
12:37 and you don't have to manually enter each load being hauled.
12:40 To enter information, tap Load.
12:45 Tap New Load.
12:47 Type a load ID.
12:50 Verify or update your start and end dates.
12:54 Type a bill of lading.
12:56 Type a trailer ID.
12:59 Tap to close the keyboard and tap OK.
13:03 If you weren't hauling a load,
13:05 you may enter any characters for the load ID
13:07 and use Bobtail or Deadhead for the trailer number.
13:11 As always, ensure what you enter on your official logs of record
13:14 is both accurate and complies with your company's procedures.
13:19 If you haul for multiple divisions of a single company,
13:22 like bulk versus refrigerated,
13:23 you're required to identify that division under Carriers.
13:28 To enter carrier information,
13:30 tap the Carriers tab.
13:33 Select the carrier and tap OK.
13:40 Every 24 hours, you must review and certify your logs.
13:45 Initially, when you log into the IVG,
13:48 you cannot edit or certify logs
13:50 because the Hours of Service application
13:52 is synchronizing with the server
13:54 and you must wait for the
13:55 Review and approve logs message to appear.
14:00 For ELDs,
14:01 if you have any carrier edits,
14:03 you are prompted to review and certify them
14:06 after logging into the IVG.
14:08 You see the Carrier Edits prompt and tap
14:10 Review Carrier Edits.
14:13 You can then reject or confirm those edits
14:15 and, if accepted,
14:17 you may certify those logs.
14:20 If you reject the carrier edits,
14:22 you must enter a reason for rejecting the edits.
14:26 For both ELDs and AOBRDs,
14:29 you certify logs in 24-hour increments,
14:32 not multiple days at a time.
14:34 Be aware that both certified and uncertified logs
14:37 for your full duty cycle
14:39 are accessible on the Certify tab.
14:42 If you are certifying logs without being prompted,
14:45 as part of the normal log review and certification,
14:47 from the ELD's home screen,
14:51 tap Hours of Service
14:52 and on the Certify tab,
14:54 tap the arrows to the right and left
14:57 to scroll to specific dates.
15:00 A checkmark indicates a certified record.
15:03 An exclamation point indicates
15:05 there was a system or sensor failure
15:07 when the log was recorded.
15:10 If a record is incorrect,
15:11 tap the record, then tap Edit.
15:16 If changing the original duty status to another,
15:19 select the new duty status
15:21 and a predefined remark
15:22 to describe your activities during the status.
15:25 Close the keyboard and tap Next.
15:29 If you need to do more complex editing,
15:31 like you never logged a day-long meeting,
15:34 you must perform two edits
15:35 to split and change duty statuses.
15:38 In this example,
15:39 you'll select the duty status that's an error,
15:42 tap Edit,
15:43 and tap Split
15:45 to divide the 24-hour off-duty status.
15:49 The duty status is split in half
15:51 and both segments have the same
15:52 status and location.
15:55 Select the status, time, and location
15:58 for the new duty status
16:00 and add remarks to explain activities
16:02 during the duty status.
16:04 When finished, tap Next,
16:08 type a reason for editing the status,
16:10 and tap Save.
16:13 At this point, you must make additional changes
16:15 to this log, so tap Not Ready.
16:19 Then repeat the split.
16:21 Duty status and time updates,
16:23 add remarks,
16:25 and tap Next.
16:27 Type the reason for the edit,
16:29 and tap Save.
16:32 Now that the day is up to date,
16:34 tap Certify.
16:37 Do a final review of this day's logs,
16:40 and if they're correct,
16:41 tap Agree.
16:44 Your logs for this day are now certified
16:46 and show a green checkmark
16:48 next to each duty status.
16:52 If your carrier makes edits to your logs
16:54 from the host Hours of Service application,
16:57 you see a pop-up.
16:59 You must review,
17:00 then reject or confirm the proposed edits.
17:03 If you reject the edits,
17:05 they are no longer listed as pending
17:07 and revert to what they were
17:09 before the carrier proposed the changes.
17:12 If you confirm the changes,
17:14 you are prompted to certify the logs
17:16 for that day.
17:18 When you agree,
17:19 the logs are updated over the air
17:21 and the back office sees that you accepted
17:23 the proposed log changes.
17:29 Unassigned Vehicle Activity, or UVA,
17:31 is drive time that accumulates
17:34 with no active driver logged in
17:35 to the IVG.
17:36 If any unassigned drive time accumulates
17:39 on an IVG, the next driver to log in
17:41 is prompted to claim ownership
17:43 of that drive time.
17:44 If you reject the drive time,
17:46 your company's back office personnel
17:48 must manually assign it to a driver.
17:51 Back office personnel periodically
17:53 review reports to identify and resolve
17:55 instances of UVA.
17:59 Be aware that you may also see
18:01 a performance monitoring prompt
18:02 that is different from the Hours of Service,
18:05 or the UVA prompt.
18:06 Accepting the UVA prompt adds hours
18:09 to your record of duty status logs,
18:11 and accepting the performance monitoring
18:13 prompt adds information about driving
18:15 and idling to your performance monitoring totals,
18:18 but does not affect
18:20 your hours of service logs.
18:22 Just be sure that any time
18:24 you accept is truly time
18:26 that accumulated on this vehicle
18:28 while you were the active driver.
18:32 If the back office
18:33 assigns UVA to you,
18:35 you must review and certify
18:37 or reject that change.
18:39 You'll see a notification
18:40 when you log in notifying you
18:42 that the carrier edited your logs,
18:44 and you can review those changes
18:46 before you certify your hours.
18:48 To avoid generating UVA,
18:50 be sure to log in to the IVG
18:53 at the start of your day
18:54 and verify that your full name resolves,
18:56 indicating your login was successful.
18:59 If you have a co-driver,
19:01 be sure to indicate that you
19:03 are the active driver while you're driving.
19:10 Personal Conveyance
19:11 previously known as off-duty driving
19:13 is a special case
19:15 of the off-duty status that,
19:17 if allowed by your company,
19:18 lets you manually identify time
19:21 that you generate while off-duty
19:23 as personal conveyance.
19:25 Your company may allow unlimited
19:27 personal conveyance or limit it
19:29 to a number of minutes.
19:30 If your company limits the length
19:32 of personal conveyance,
19:33 you'll receive an alert on the IVG
19:36 that indicates that you're exceeding
19:38 your company's personal conveyance threshold,
19:40 but you are not automatically
19:42 dropped into drive duty status.
19:46 If available,
19:47 you change your duty status to off-duty
19:49 and flag it as personal conveyance.
19:52 You must enter remarks
19:53 about the duty status.
19:55 Close the keyboard
19:56 and tap OK.
20:00 While you are in personal conveyance,
20:02 the GPS resolution for your location
20:04 is reported to the nearest 10 miles .
20:09 Be aware that your company may have
20:11 set up automatic notification
20:12 so that someone is alerted
20:14 when you enter personal conveyance.
20:17 When drive time accumulates,
20:34 drivers are required to keep
20:36 their duty status logs up to date
20:37 and certify them every 24 hours.
20:40 When drivers are stopped by a DOT
20:42 or MOT officer,
20:43 drivers can expect that,
20:45 in addition to a possible vehicle inspection,
20:47 they must present their driver's license,
20:50 medical card and waiver,
20:52 hazmat requirements,
20:53 and other materials including current daily logs
20:57 and hours of service.
20:58 Drivers should have the ELD guide available
21:00 and accessible in-cab
21:02 as the inspector may request to see it.
21:04 This guide is a set of instructions
21:06 on how to share or transfer your logs
21:08 to an inspection officer.
21:10 If stopped for an inspection
21:12 while using the Omnitracs
21:14 hours of service application,
21:15 the driver will open the hours of service application
21:19 and navigate to the graph tab.
21:21 Hand the IVG to the inspector
21:23 through the driver's window.
21:26 Provide the ELD guide.
21:28 If the inspector requests electronic copies
21:31 of the logs,
21:32 the driver must
21:34 Navigate to the Day Log tab
21:35 and tap ERODS.
21:38 Select Web Services or Email.
21:41 Enter any comments
21:42 and tap Send.