Updated
Our approach
Delta Carrier Group, Inc. aims to make our website usable by people with disabilities. We use the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, as a target for ongoing website improvements. This is an improvement goal, not a representation that every page, document, or third-party service has been independently certified or meets every success criterion.
Our improvement priorities include keyboard access, readable text and contrast, useful image descriptions, understandable forms and error messages, accessible video controls and alternatives, and support for reduced-motion preferences.
Request assistance or report a barrier
When a website feature prevents you from accessing information or completing a task, contact us so we can review the issue and work with you on an accessible way to obtain the information or assistance you need.
Call 1-708-746-4448, use our Contact page, or write to:
Delta Carrier Group, Inc.
Attn: Website Accessibility
1032 Moen Avenue, Suite 2
Rockdale, IL 60436
Please identify the page or feature, describe the difficulty and the task you were trying to complete, and tell us your preferred way to be contacted. You may include the browser or assistive technology involved, but you do not need to disclose a medical diagnosis. If the Contact form itself is difficult to use, the telephone and mailing options remain available.
Third-party content and continued improvement
Some linked applications, embedded services, or documents may be operated or supplied by third parties. Please report difficulties with those resources as well so we can assess available assistance and appropriate improvements. Referring to a third party does not waive your rights or Delta's responsibilities under applicable law.
We review reported barriers and work to improve access. The steps and time needed depend on the issue and the systems involved. This statement does not replace the work needed to make the website accessible and does not limit any rights established by law.