Delta Carrier Group Permit Book

A walkthrough of Delta's permit book, including its registration, insurance, and inspection paperwork.

15:50

Transcript

0:02 This video is explanation of what's inside your permit book that you will receive
0:07 from our company.
0:08 You will find our logo and our company name.
0:14 We were established from 2013. You will find here the company name again,
0:19 the physical and mailing address,
0:22 and also our phone number, fax number, MC number, DOT number, AIN number.
0:28 This is our website right there.
0:30 So we'll get started. This first page is just
0:36 the content, what's inside the book, which I'm going to go through right now.
0:43 You will always find a copy of your driver license and medical card. Why we put it
0:48 here?
0:48 It's because people sometimes they tend to lose their wallets
0:55 or forget it somewhere.
0:58 So it's always good to have a copy of your driver license and also medical card.
1:03 The second page is left blank. That's for team drivers.
1:08 So the next page you will see is the cap card for your truck.
1:12 When you first start with us, if you need registration through us, you will receive
1:18 a temporary card, temporary permit, which is valid for 45 days.
1:24 And as soon as we receive the original plate and also the original cap card, we'll
1:30 probably, if you're in the area, you can pick it up from the terminal
1:34 and we can mail it to you.
1:36 The next page is going to be the inspection of your tractor.
1:43 Following page, it's going to be the registration for the
1:49 trailer.
1:50 You'll find your trailer number there and you'll find the annual vehicle inspection
1:55 of the trailer.
1:57 Please note when you pick up these trailers, make sure the tires, brakes, there are
2:03 no damages to it.
2:04 If they are, always take a picture.
2:08 We need to know the same date that the damage was there when you guys picked it up,
2:13 not two weeks later.
2:15 We really need to find out if there was a damage.
2:17 It was when you guys picked up the trailer or if there is something wrong with it.
2:23 Also, please note that we do cover normal wear and tear on tires and brakes.
2:28 So what that means is if we do
2:34 inspection every four months on your tractor and the trailer.
2:37 Those inspections, they will be covered by the company.
2:40 And when we do the inspections, we also measure the tires on the trailer, the
2:46 brakes on the trailer.
2:48 And when the time comes and they're almost time
2:53 to be replaced, we will replace those tires and brakes for free.
3:01 So if the tire blows up on the road or you
3:07 step on a nail,
3:08 that's something that, you know, us as a company, we cannot prevent.
3:13 And then we do not cover that.
3:16 So that's going to be all on you.
3:19 But we'll be fair.
3:20 And for example, let's say your tire blows up on the road and the tire, the
3:26 threat on the tire was half gone.
3:29 So half of the life of the tire was already used.
3:33 Then we're not going to charge you for the full tire.
3:35 We'll probably charge you for half of it.
3:37 So please pay attention, you know, so when you when you pick it up this
3:44 next page, you will say your name.
3:47 It will say the ELD login information and then what
3:53 the password for the ELD is.
3:57 Underneath that, this is how your fuel card will look.
4:01 It's an EFS card.
4:03 You will find what the unit ID is and what the password is.
4:08 We do have unlimited fuel at Pilot and Flying J.
4:12 Or if you go outside their network, let's say this is TA or Love's,
4:18 you can get up to 60 gallons as long as it's the first fill of the day.
4:24 So of that day that you're fueling.
4:27 So otherwise we get unlimited fuel at Pilot and Flying J.
4:33 We do have a fuel program and it's an you
4:39 need to download this app called Fuel Book.
4:41 It's an orange app.
4:42 I already have tutorial video made how the app works, how you can
4:48 download it.
4:49 But you can also check here, you know, what you need to do to register the app and
4:53 how the app works.
4:54 But please look at my video that I created for it.
4:57 It's very easy.
4:58 And you can save 60, 70, 80 cents a gallon on some truck stops.
5:04 It varies from truck stop to truck stop.
5:10 This next page is another app that you need to download and that I already created a
5:16 video for it as well.
5:17 It's called Logix Anywhere.
5:20 And this app is for submitting your bill of lending.
5:23 So we require every single driver to submit bill of lending.
5:26 Once they complete a load, you guys have to take a picture, submit it into the app
5:30 and your job is done.
5:33 Now, there are two different ways how the app needs to be downloaded.
5:37 If you do have an iPhone, you can just go to App Store and you can download it.
5:42 But if you do have an Android phone, please watch my video how you need to download
5:48 the app because it's a little bit different on Android phones.
5:51 You will find with yellow your ID for the app.
5:55 Then you put your first name, last name, URL that you need to put.
6:00 And make sure you don't make any mistakes when you put the URL.
6:05 And then the port.
6:07 Once you enter all of that information, the app will open.
6:10 And then again, we have a tutorial video. You can watch what you need to do after
6:14 that.
6:15 This is again our phone number for the company.
6:18 You will find here whoever is your fleet manager, fleet manager extension.
6:24 And this number here is only for texting.
6:26 So like I mentioned earlier, you see any kind of issues or problems or whatever you
6:31 need.
6:31 And you don't like to talk or you need to send a picture.
6:35 You can always text your fleet manager right there.
6:38 Underneath the fleet manager, you will find whoever is your dispatcher.
6:41 Whatever the dispatcher extension is.
6:44 And the phone number for your dispatcher that you can text.
6:48 Please again remember those numbers are not for calling.
6:51 They are only for texting. We cannot pick up on those numbers because those are
6:55 computer numbers.
6:56 But when your dispatcher sends you load information such as
7:01 company name, company address, pick up number, rate, delivery information.
7:06 He will text you from this number.
7:10 And also he will send you the load information to your ELD device.
7:14 Now on your ELD device, I again have a tutorial video how you need to accept the
7:20 load information.
7:21 Which means when you go to pick up, you will need to mark arrived shipper.
7:26 When you get loaded, depart shipper.
7:28 And then when you get to your delivery, you will need to mark arrived consignee and
7:32 empty call.
7:33 That way we can automatically track you.
7:35 We can see if you're running late, if we need to push any appointments.
7:39 So please watch the video how you can update that.
7:44 Your dispatcher hours are from 6 o'clock in the morning until 3 p.m.
7:49 Monday through Friday.
7:50 But we do have 24/5 pretty much dispatch, which is Monday through
7:56 Friday.
7:58 It's 24 hours.
7:59 So from 3 p.m. until 6 o'clock in the morning, we have two dispatchers on duty.
8:04 You can find their extensions right there.
8:06 And then from 10 p.m. until 6 o'clock in the morning, there is another dispatcher
8:10 who is on duty.
8:11 In case the dispatch, the after-hours dispatch is unavailable, you can always call
8:17 the maintenance department.
8:18 They're 24-7.
8:19 [extension withheld]
8:22 Maintenance department, they can help you with load related issues such as, you
8:28 know, getting like a problem.
8:29 Proper pickup number or maybe paying a lumper.
8:33 But they don't have the market knowledge to help you find loads.
8:36 But that's why we have the after-hours dispatch.
8:40 We also have weekend dispatch on Saturday between 7 o'clock in the morning and noon.
8:45 Why we don't have anybody after noon is because most of our
8:50 customers are closed and you won't be able to get a hold of anybody actually over
8:54 there.
8:55 But if you need any kind of help, our maintenance department.
8:59 It's always there.
9:00 [extension withheld]
9:02 This link here is the link that I was mentioning earlier for driver tutorials.
9:07 If you go drivers.deltacarriergroup.com, you're going to be able to see those videos.
9:15 This next page is our certificate.
9:18 We've been operating from April 5th, 2013.
9:22 So we've been for quite some time in the business.
9:27 Next page, you're going to find your IFTA.
9:30 You will also receive some IFTA stickers that you need to put on your truck or we
9:36 can help you put them on.
9:38 The following page, you'll find the insurance details.
9:41 You'll see that we have commercial general liability.
9:43 We do have auto liability and we have cargo.
9:47 Now for cargo insurance, everything that we book up to $100,000, we'll just book
9:53 the load and send you the load information.
9:56 You can see here that we have $250,000 actually in cargo.
10:01 Everything more than $100,000, we see it as a high value load.
10:05 What that means, we're still going to book the load, but your dispatcher will call
10:09 you and tell you that make sure before you pick up the load,
10:14 fill up and then do not stop the first 250 miles.
10:18 Why we tell you that information?
10:21 Not to be scared.
10:22 It's just there are a lot of bad people out there.
10:24 They know where the higher value loads are, especially on a drive-in as well.
10:32 So we don't want them to follow you.
10:35 We don't want them to steal the truck.
10:37 We don't want them to do any kind of damage to you.
10:39 So that's why just to be on the safe side, do not stop the first 250 miles after you
10:44 pick up those loads.
10:45 For the drive-in drivers, if you end up getting a Pepsi load
10:51 or Coke loads,
10:54 please make sure that they shrink wrap the pallets really nicely because lately
11:00 they've been doing a terrible job.
11:02 And when you show up to your delivery, everything is going to be on the floor and
11:05 then you're responsible for the load.
11:07 Every single load that you pick up from the time you pick up until the time you
11:11 deliver, you're responsible for that load.
11:16 So if you end up getting a Pepsi load, the dispatcher probably will let you know as
11:20 well.
11:21 Make sure they shrink wrap the pallets really nicely.
11:25 Make sure they put dunnage bags in between those pallets and then you will receive
11:29 five straps from the company.
11:31 We will give you five straps when you start.
11:34 Make sure you put some straps on the end of the
11:40 load.
11:42 This next page is for your ELD, how the ELD works.
11:46 If you don't know how the ELD works, you can either follow this tutorial here or you
11:50 can watch a video.
11:52 If you go to that link that I mentioned earlier, there is a tutorial video how your
11:56 ELD works.
11:57 But this is also for the DOT so they can check as well.
12:01 All of those pages are for the Omnitracs.
12:07 We have no tolerance for unsafe driving.
12:10 What that means, if you get a speeding ticket or texting while driving or using a
12:15 handheld mobile device,
12:18 please make sure you're going to try to fight that, go on court and try to clear
12:23 that violation.
12:24 If you end up getting your violation on your record, then the safety department,
12:30 they're either going to issue a warning,
12:31 all depends on the severity of the violation, or they might terminate your
12:35 employment.
12:37 This next page is the hours of service, how the 11, 14, rest and 70 hour
12:42 limit and the sleeper berth work.
12:48 This is for personal convenience.
12:50 You're allowed to use PC as long as you're not under dispatch.
12:54 So if you're not under dispatch, it's your truck, you can use it how you want it.
12:59 But once you're under a load, you will not need to follow the rules.
13:05 So there are some exemptions that you can use a PC as long as you're not advancing a
13:10 load.
13:11 Let's say you pick up a load, you need to, when you're going towards delivery, then
13:16 something happened, either truck or you need to go somewhere.
13:19 As long as it's not towards the delivery, it is the opposite way, you're okay to use
13:23 the PC.
13:24 Otherwise, no.
13:25 There are some other options how you can use PC here.
13:29 Please just read through it and you'll understand.
13:32 There are some driver safety tips right here to take care of yourself, keep your
13:37 distance, you know, maintain your truck, which is, you know, everything is like
13:43 something that everybody should do.
13:47 This next page is if you, for each state of,
13:52 if you like to idle,
13:54 if they have fines for that state or, and also if they have exemptions.
14:00 So before you like to idle, please check every state and check what the exemptions
14:06 are that you can idle.
14:10 That's for all of the states.
14:13 If you ever run on West Coast, this is mostly, you know, for the states that they
14:19 require chains for you to have.
14:21 And when they require them, on which wheel you need to put the chains on.
14:26 And this final page is your lease agreement with the company.
14:31 Now we're 100% on ELD compliant.
14:38 If, in case your ELD breaks down for some reason, you can always use the
14:44 paper log.
14:45 Maximum of seven days or pretty much day eight, you need to be in the company.
14:50 So if your, if your ELD
14:56 breaks down, just give your, give a call to your dispatcher.
14:58 And tell him that you need, he needs to bring you to the terminal.
15:05 We also have some EFS codes here.
15:09 This is mostly for the drive-ins.
15:12 So if you guys end up having lumpers, you can pay with this EFS codes.
15:18 Just call the company.
15:19 Please don't ever pay the lumper by yourself before you check in.
15:24 There are large companies like JB Hunt or Swift.
15:26 They will never, if you pay the money yourself, they'll never going to reimburse
15:31 you.
15:31 So always check with your dispatcher.
15:34 And if you end up getting a link, maybe from the lumper company, just
15:40 forward it to your dispatcher.
15:41 He'll take care of it.
15:43 But always check with your dispatcher first before paying that.
15:49 Thank you.